The Anti-Mansplaining Pledge

At Car Friend, we believe everyone deserves to feel respected and empowered when it comes to their car. That’s why we’re taking a stand against “mansplaining” and all the confusing jargon that often comes with car care. Whether you know everything about your car or barely know how to pop the bonnet, we’ve got you covered with clear, simple explanations—no judgment, no condescension.

Here’s why we’ve made the Anti-Mansplaining Pledge and how it sets us apart.
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What Is Mansplaining?

Mansplaining is when someone explains something in a condescending or patronizing way, assuming the listener knows less about the topic—even if that’s not true.

The word combines “man” and “explaining” and is often used to describe situations where men talk down to women. However, it’s not just about gender—it’s about attitude. Mansplaining can happen in any context when someone assumes superiority and disregards the other person’s experience or expertise.

Key Characteristics of Mansplaining:

• Unwarranted Assumptions:
  • The explainer assumes the listener lacks knowledge, even if they’re an expert.
  • Example: Explaining what a spark plug is to a professional mechanic just because they’re a woman.
• Patronizing Tone:
  • The delivery feels dismissive or overly simplistic.
  • Example: “This is probably too complicated for you to understand, but I’ll try to explain it.”
• Ignoring Context:
  • Mansplaining often overlooks the listener’s background or expertise.
  • Example: Explaining basic car care to someone who maintains their car regularly.

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Why Does Mansplaining Matter in Car Care?

For too long, the automotive world has been intimidating and even patronizing for many drivers—especially those who aren’t car enthusiasts. How many times have you heard phrases like:

• “You wouldn’t understand, it’s complicated.”
• “Don’t worry about the details; we’ll just fix it.”

These types of interactions leave drivers feeling confused, frustrated, and powerless. At Car Friend, we think it’s time to change the conversation.
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What Is the Anti-Mansplaining Pledge?

Our Anti-Mansplaining Pledge is simple:

• No Jargon: We explain everything in plain English, so you always know what’s going on with your car.
• Respect: We treat every customer as an equal, whether you’re a car expert or a first-time driver.
• Clarity: We answer your questions, no matter how small or “silly” they might seem.
• Empowerment: We help you make informed decisions about your car, so you always feel in control.

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How We Make Car Care Different

• Explaining Repairs Clearly:
• If something needs fixing, we’ll show you the problem and explain why it matters. For example:
• Instead of: “Your CV joint is clicking.”
• We say: “Your car’s joints are a bit worn out, which is causing that clicking noise. Here’s what we’ll do to fix it.”
• Answering Every Question:
• We love questions! Whether it’s “What’s a spark plug?” or “Do I really need an MOT?” we’re here to explain. No eye rolls, no rushed answers—just friendly advice.
• A No-Judgment Zone:
• Don’t know how to check your oil? Don’t worry—we’ll show you without making you feel silly.

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Why This Matters

When you feel confident about your car, you can drive with peace of mind. Our pledge isn’t just about being friendly—it’s about building trust and making sure every driver feels empowered and respected.

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Join Us in the No-Mansplain Zone

Car Friend is more than a garage—it’s a place where every driver feels valued. Ready for a better car care experience? Drop by and see how we’re changing the game. No jargon, no judgment, and definitely no mansplaining.